Question

In: Operations Management

1. What is StreetSounds’ seller rating? How important is customer service to their success?

1. What is StreetSounds’ seller rating? How important is customer service to their success?

2. Look up Selling Manager Pro on eBay’s site. Compare the free and paid versions. If you were an seller, which version would you opt for?

Solutions

Expert Solution

Answer 1 :

Seller Rating for Street sounds is 99.9% with a Turquoise shooting star which indicates the number of customer feedbacks is between 250000 to 49999. And out of the number of participants, 99.9% of customers left positive feedback for this seller.

Answer 2 :

Selling Manager allows medium businesses to operate with ease on eBay. It provides features such as bulk listing, dashboard views, communication with buyers, and retrieving old records. Overall it provides basic functions that a seller will need on eBay. On the other hand, Selling Manager Pro is paid service that can help larger businesses to organize their operation. It allows them to track inventories/listings, create and store multiple templates to use, download reports on sales activities, and automate relisting functions.

If I was a seller and if it was first time I was about to sell online, I would use Seller Manager (non-pro) version. This is because I would like to see how my business grows online and only then I would purchase the Pro account.


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