In: Operations Management
Five strategic goals for XYZ company are as follows:
· XYZ should aim at increasing clients by at least 5% per year by maintaining both product quality, and service quality of the company
· Customer loyalty score should be increased with more effective organizational behavior and quality services.
· Profitability should be enhanced by around 10% in the next fiscal year to keep alignment with the highly competitive market.
· Employee turnover should be reduced by 25% with proper rewards and engaging them with organizational decision-making.
· Stakeholders' engagement should be increased in the company policymaking.
Effective communication helps in achieving strategic goals by following ways:
· It coordinates all the functional areas of the company, which is necessarily required for achieving goals.
· Communication clarifies the strategic goals to both employees and employers, which helps to create a clear vision.
· Communication connects different ideas in an organization that encourages the attainment of strategic goals.