Question

Examine the effectiveness of training efficiently to build on employee knowledge and skill sets with respect to your area or field of business ( Healthcare management).

Answer 1

Staff development program is essential for the growth of an organisation. Staff development can be achieved by ongoing in service education program as well as providing opportunities for continuing education.Heath care sector is a dynamic field which requires the professionals to be updated with the changes, including newer treatment modalities as well as technological advancements. Thereby on the job training keeps the employees current and is beneficial to the administration too. Effective training sessions helps to achieve the following things:

• Reduced turnover: When the employee draws benefits financially as well as professionally from an organisation, it creates a loyalty feeling too. Job satisfaction can reduce the staff turnover rate.
• Improves competency : Job specific training keeps the staff updated,improves knowledge level and confidence. It improves the productivity among staff.
• Improves morale: an organisational culture that foster the educational needs of it's staffs creates a positive working environment and motivates the employees.
• Boosts the clinical skills: Orientation to newly introduced policies or technology (eg: EMR, a new sophisticated patient care equipment) aids in hands on experience before practicing in the actual patient care setting. It aids in efficient handing, improves skills and minimizes error due to unfamiliarity.
• Improved patient satisfaction: Ultimate goal of health care services is patient satisfaction and positive care outcomes. The patients benefits from the attitude,efficiency,skills and knowledge of the health care workers.So educating the staff members can in turn improve the client satisfaction rate too.