Question

Case study: The carers

By 2030 workers in health and wellbeing will in the future be more autonomous problem-solvers. The carers include surgeons, general practitioners, nurses, fitness instructors, social workers, childcare workers, aged care workers and counsellors. Caring professionals – people working in roles to improve the health and wellbeing of others – have a high degree of transferable skills, meaning that training for one job in this professional field equips a worker with the skills for many other caring jobs.

Even though many caring professions are considered at low risk of being impacted by automation in the near future, their skills profile will change by 2030. Automation is set to reduce the amount of time people in caring professions spend on management and organisation. By 2030 they will likely spend less than 2 hours a week using their organisational skills (down 5 hours a week compared to today) and 9 hours a week using their management skills (4 hours less than today).

Carers will instead use more interpersonal skills (up 2 hours a week to 13 hours), more critical thinking (up 12 hours per week) and more problem solving (up 7 hours a week). By 2030 the jobs in health and well-being will be more collaborative, entrepreneurial and intellectual.

1. Given the relatively low wages paid to child care and aged care workers, how will sufficient numbers of people be attracted to these jobs in the future?

2. What programs can HRM professionals design to retain these employees?

3. Do you think that robots will eventually replace these jobs? In what ways? For which alternative roles might existing care workers be re-skilled?

Answer 1

1 As by 2030 automation will be more, jobs will require less workforce, with the development of more of the automated technology with the help of machine learning, etc the jobs will be taken up by robots automated software, etc which will create less room for jobs health care being a profession where the traditional role can not be ignored as emotions are involved the relative importance of these type of job will remain and workers having human emotive skill remains important in the automated era also which create demand and hence growth also moreover skilling and reskilling will give more importance to the employee as automation will cut jobs. overall because of the unique factor of dealing with the human care work being more inclined of emotions etc it will remain an important future also.

2. To retain the employees related to the health care a special strategic plan will be needed as the automation will take the place and people will spend less time to do activities a clear plan of intermixing of the skill will be needed one skill substitutable used in other work the retention plan should be to take a continuous career development program i.e killing and reskilling based on needs for the health care system, as the there is low wages the worker's wages should be gradually compensated better based on the skill development. There should also be proper promotional policy so that they can feel future opportunities also employee engagement will be one of the stretegy to counter the movement of the workforce as the engagement will make them feel part of the system which will help them in retaining. eg they can help in making a better system by engaging in developing advanced technology for health care.

3. The job can be replaced by robots that can monitor the health of the patient. The job can be replaced by the humanoid robots of advanced form carrying out day to day tasks with precision. Robots can be more efficient as they can offer their service all day and night. They can also look after the patients also create alarm in a timely manner if anything gets wrong.

Some of the activities which cannot be taken out my robot can be listening to patients their problems which relate to human emotions also there can be jobs to look after the robot functionality like monitoring the robots so the health care workers can be reskilled for the robotics maintenance work though they must have the traditional skill of the health care worker.