ANSWER:
Q)- the complaint procedure for a disparate impact and a
disparate treatment claim as it pertains to the EEOC;
The person needs to contact their local EEOC field office to
file their charge of discrimination. The EEOC will contact the
employer and investigate. The employee and employer will be given
the change to resolve the matter via mediation. If the matter is
not resolved via mediation, the EEOC will either dismiss the
complaint as being unsubstantiated, the EEOC will sue the employer,
or the EEOC will issue a notice of right to sue letter to the
employee and the employee will have 90 days to file a private
lawsuit.
procedure:
File a charge of discrimation with EEOC
2- Mediation with 10 days
3-possible dismissal
4-Investigation by EEOC
5-subpoena if employer refusese to cooperate a body to collect
documents
6- possible action by EEOC
the defenses available to the company should a disparate impact
claim and/or a disparate treatment claim be lodged against ZAB
title 7th of civil right act of 1964 prohibit employment
discrimination on race color religion and country
title 7th prohibit both " disparate treatment" and "disparate
impact" discrimination
suggestions for avoiding potential EEOC claims and
complaints.
How to Prevent Race and Color Discrimination
General
- Train Human Resources managers and all
employees on EEO laws. Implement a strong
EEO policy that is embraced at the top
levels of the organization. Train managers, supervisors
and employees on its contents, enforce it, and hold them
accountable.
- Promote an inclusive culture in the workplace
by fostering an environment of professionalism and respect for
personal differences.
- Foster open communication and early dispute
resolution. This may minimize the chance of misunderstandings
escalating into legally actionable EEO problems. An
alternative dispute-resolution (ADR) program can
help resolve EEO problems without the acrimony associated with an
adversarial process.
- Establish neutral and objective criteria to avoid
subjective employment decisions based on personal
stereotypes or hidden biases.
Recruitment, Hiring, and Promotion
- Recruit, hire, and promote with EEO principles in mind, by
implementing practices designed to widen and diversify the
pool of candidates considered for employment openings,
including openings in upper level management.
- Monitor for EEO compliance by conducting
self-analyses to determine whether current employment
practices disadvantage people of color, treat them differently, or
leave uncorrected the effects of historical discrimination in the
company.
- Analyze the duties, functions, and competencies relevant to
jobs. Then create objective, job-related qualification
standards related to those duties, functions, and
competencies. Make sure they are consistently applied when choosing
among candidates.
- Ensure selection criteria do not
disproportionately exclude certain racial groups unless the
criteria are valid predictors of successful job performance and
meet the employer’s business needs. For example, if educational
requirements disproportionately exclude certain minority or racial
groups, they may be illegal if not important for job performance or
business needs.
- Make sure promotion criteria are made
known, and that job openings are
communicated to all eligible employees.
- When using an outside agency for recruitment, make sure the
agency does not search for
candidates of a particular race or color. Both the
employer that made the request and the employment agency that
honored it would be liable.
Terms, Conditions, and Privileges of Employment
- Monitor compensation practices and performance
appraisal systems for patterns of potential
discrimination. Make sure performance appraisals are based
on employees’ actual job performance. Ensure consistency, i.e.,
that comparable job performances receive comparable ratings
regardless of the evaluator, and that appraisals are neither
artificially low nor artificially high.
- Develop the potential of employees, supervisors, and managers
with EEO in mind, by providing training and
mentoring that provides workers of all backgrounds the
opportunity, skill, experience, and information necessary to
perform well, and to ascend to upper-level jobs. In addition,
employees of all backgrounds should have equal access to
workplace networks.
- Protect against retaliation. Provide clear and credible
assurances that if employees make complaints or provide information
related to complaints, the employer will protect employees
from retaliation, and consistently follow through on this
guarantee.
Harassment
Adopt a strong anti-harassment policy,
periodically train each employee on its contents,
and vigorously follow and enforce it. The policy
should include:
- A clear explanation of prohibited conduct,
including examples;
- Clear assurance that employees who make complaints or provide
information related to complaints will be protected against
retaliation;
- A clearly described complaint process that
provides multiple, accessible avenues of complaint;
- Assurance that the employer will protect the
confidentiality of harassment complaints to the
extent possible;
- A complaint process that provides a prompt, thorough, and
impartial investigation; and
- Assurance that the employer will take immediate and
appropriate corrective action when it determines that
harassment has occurred.
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