Question

1. The Institute of Medicine has found the quality of healthcare in the United States to be fairly uniform, the same in all settings.

   1. True
   2. False
2. Question 2

   5 Points

   The major focus for CQI decision making is the collection of data.

   1. True
   2. False
3. Question 3

   5 Points

   Optimizing the delivery of health care and improving outcomes are reasons for using CQI in the US health system.

   1. True
   2. False
4. Question 4

   5 Points

   Hospitals using CQI adopt methods first pioneered by Deming's business model.

   1. True
   2. False
5. Question 5

   5 Points

   The Triple Aim became the Quadruple Aim which was a focus on improving the lives of vendors of healthcare equipment.

   1. True
   2. False
6. Question 6

   5 Points

   One goal of successful CQI is to empower employees so that are motivated to assist in the process.

   1. True
   2. False
7. Question 7

   5 Points

   Recent increased use of CQI in US health care results, in part, from the Affordable Care Act.

   1. True
   2. False
8. Question 8

   5 Points

   PDSA and PDCA are the only acceptable tools to use in the CQI process.

   1. True
   2. False
9. Question 9

   5 Points

   CQI is simultaneously two things: a management philosophy and a management method.

   1. True
   2. False
10. Question 10

    5 Points

    Healthcare Element of CQI includes use of epidemiological and clinical studies (evidence based medicine).

    1. True
    2. False
11. Question 11

    10 Points

    The PDSA cycle is continuous and involves the following steps Blank 1.

    • Blank 1
12. Question 12

    5 Points

    If you want to innovate in the hospital which you manage, you should

    1. A) lead by dictate.

    2. B) increase staff pay.

    3. C) institute extensive patient surveys.

    4. D) lead by example.

13. Question 13

    5 Points

    The culture of excellence which CQI aims to foster resembles a

    1. A) culture of achievement.

    2. B) safety culture.

    3. C) culture of enrichment.

    4. D) quality culture.

14. Question 14

    5 Points

    The _______________ definition of quality of care is “the extent to which health care services provided to individuals and patient populations improve desired health outcomes.

    1. WHO

    2. IHI

    3. AHRQ

    4. IOM

15. Question 15

    5 Points

    The Structural Elements of CQI include

    1. a. Use of process improvement teams

    2. b. Use of CQI tools

    3. c.Creation of parallel organization (Quality Council) to monitor CQI

    4. d.Gain commitment from top management

    5. all of the above

    6. only a and b

16. Question 16

    5 Points

    Philosophical Elements of CQI include

    1. Involves a Strategic Focus

    2. Customer Focus

    3. Systems View

    4. Data-driven

       (evidence-based) Analysis

    5. all of the above

    6. none of the above

17. Question 17

    5 Points

    _________________________focuses on conformance quality, which is defined as “conforming to specifications; having a product or service that meets predefined standards”

    1. Total Quality Management

    2. Quality Assurance(QA)

    3. Continuous Quality Improvement

    4. None of above

18. Question 18

    5 Points

    _______________is defined as a structured organizational process for involving personnel in planning and executing a continuous flow of improvements to provide quality health care that meets or exceeds expectations.

    1. CQI(Continuous Quality Improvement)

    2. Total Quality Management

    3. Quality Assurance(QA)

    4. Non of above

19. Question 19

    5 Points

    Poor quality care has an impact on

    1. a. patients

    2. b. services which provide care

    3. c. society at large

    4. d. all of above

    5. e. only a

Answer 1

1. False. The US has a relatively weak foundation for basic care and they suffer a crisis of family physicians (Sandy et al., 2009). Also, Institute of Medicine's report in 2007 shows that many Americans rely on emergency care departments for chronic or acute care or even for preventive measures.

2. False. CQI identifies the desired administrative or clinical outcome and the evaluation strategies that enable experts to determine if the outcome is achieved. CQI monitors progress through an adaptive, real-tine feedback loop.

3. True. Because Continuous Quality Improvemnt (CQI) strategies exist to help various healthcare organizations to improve their healthcare quality, efficiency and patient outcones.

4. True. Deming's business model is made for constant and forever improvement. It focuses on emphasizing training and education so everyone could do their jobs better.

5. False. The quadruple aim focuses on the---- improved patient experience, improved clinical experience, reducing costs and better outcome.

6. True.

7. True. Beacuse SEC 2717 of this law is about ensuring the quality of care.

8. False. There are more tools for CQI.

9. True.

10. False.

11. The PDSA cycle is continuous and involves the following steps-------

a. Plan- Planning of the test or observation, also includes the plan of collecting the data.

b. Do- Trying out the test on a small scale qith problems and unexpected observations.

c. Study- Analysing the data and study of results.

d. Act- To determine the modifications to be made and to refine the change.

12. d. Lead by example

13. D. Quality culture

14. WHO

15. All of the above

16. Involves a strategic focus

17. Continuous Quality Improvement

18. Total Quality Management

19. d. All of above.