In: Nursing
In the first extract , Carol is professionally capable as she have masters degree and is responsible for 45 employees. Moreover, she is specialized in a large area like Planning , document imaging and so on. But, she does not have self confidence where as Kelly, is filled with confidence and self esteem that she is able to do or achieve thing even though she has only bachelors degree and responsible for day-to-day operations. However, due to her fear and inhibition carol is not able to focus on her career growth and feel unnecessary thought like " sinking feeling in her stomach " these come along with the thought that she will not be successful , whereas kelly does not have such inhibition and thoughts.
Hence in short we can say that , Carol have low self esteem and confidence when compared to Kelly.