Question

In: Economics

Discuss buyer concerns that you, as a customer, have raised to a salesperson when completing a...

Discuss buyer concerns that you, as a customer, have raised to a salesperson when completing a purchase. (ie: product, service, source, time, price).

a) How did the salesperson deal with the different types of resistance/denials (ie: direct, indirect)? Be specific please.

b) Did you feel that the salesperson did an effective job of dealing with the objections/concerns? Why or Why not? Be specific please.

Solutions

Expert Solution

When customer|the customer|the client} has raised to a salesman once finishing a buying deal then the approach to a salesman from the aspect of a buyer is said with few factors that ar as follows i.e. product, service, source, time and value.

From the purpose of read of the merchandise, the priority of the client is to confirm that the great is fulfilling all his wants and necessities or not, therefore, the approach from the aspect of the client to the employee is directly associated with the question whether or not this smart is fulfilling all the necessities or not.

From the purpose of read of service, the priority of the client is said to the after-sales services and every one the queries associated with the merchandise are going to be resolved or not.

From the purpose of read of supply on the other hand the question from the aspect of the client to the employee is like systematic chain management from the aspect of the producer is applicable or not as per the commitment given by the employee or mention within the product.

From the purpose of read of your time and value the priority of the client is additionally relevant and so he raises a question associated with a correct and timely handiness of product or not or whether or not the merchandise is carrying competitive value or not.

A) Yes, I fully agree that the employee handle the various kinds of resistance and denials however up to an exact level as a result of {beyond|on the far aspect} that the employee isn't in an exceedingly position to relinquish any false commitment to the client thus what's mentioned within the product and what's guideline received by the employee is extremely necessary and so the employee solely portrayed from the aspect of the merchandise and from the side of the producer as per the data mentioned within the product or received by the employee.
B) Yes, I feel that employee maintained an efficient job however it's true that he conjointly not showing that it's 100 percent effectiveness from the aspect of a salesperson as a result of they're bound limitations, there ar bound things that aren't mentioned or not retrieve however from the direct point of read and a right away contact marketing it's up to the mark and provides some satisfaction.


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