Question

Explain in summary;

a. Knowledge Application and related research issues

b. Knowledge Transfer and related research issues

c. Knowledge Storage and Retrieval and related research issues

Answer 1

a.

Knowledge application is when available knowledge is used to make decisions and perform tasks through direction and routines.

Direction refers to the process through which the individual possessing the knowledge directs the action of another individual without transferring to that individual the knowledge underlying the direction. It is more that an individual who possesses knowledge advises another. For example, direction is the process used when a production worker calls an expert to ask her how to solve a particular problem with a machine and then proceeds to solve the problem based on the instructions given by the expert.

Routines involve the utilization of knowledge embedded in procedures, rules, norms and processes that guide future behavior.

Both direction and routines are applicable to either tacit or explicit knowledge. Application does not require the person applying the knowledge to understand it.

b.

Knowing who knows what, who needs to know what, and how to transfer that knowledge is critical — especially when so much of a company’s worth consists of information. Investing in developing an effective way to transfer knowledge may, in the least, save you some headaches and, at the most, save your business.

c.

Knowledge storage involves both the soft or hard style recording and retention of both individual and organisational knowledge in a way so as to be easily retrieved. Knowledge storage utilises technical infrastructure such as modern informational hardware and software and human processes to identify the knowledge in an organization, then to code and index the knowledge for later retrieval (