In: Accounting
A balanced scorecard addresses four perspectives. Identify the
question most likely related to each perspective.
-a.b.c.d....
A balanced scorecard addresses four perspectives. Identify the
question most likely related to each perspective.
-a.b.c.d. |
Customer perspective
|
-a.b.c.d. |
Financial perspective
|
-a.b.c.d. |
Internal Business Perspective
|
-a.b.c.d. |
Innovation and Learning perspective
|
|
a. |
How do customers see us?
|
b. |
How do we look to shareholders?
|
c. |
At what must we excel?
|
d. |
Can we continue to improve and create value?
|
|