Question

Read the case study, then answer the questions that follow.

Nerelee works as a support worker in a home and community care setting. As part of her role, Nerelee assists with showering, grooming and dressing people in their own home.

Nerelee’s workplace has WHS policies and procedures that aim to ensure a person’s home is as safe as possible, for both the support workers, and the people receiving care.

Nerelee is aware that there are specific safety requirements that apply to working in a home and community care setting.

8.What important information about working with high-risk groups should Nerelee know about before providing support services in a person’s private home? (Approx. 130 words that you can present in a bullet point list if you wish).

9.What important factors does Nerelee need to be aware of regarding behaviours that contribute to fire injury and fatalities in a home and community care setting? (Approx. 100 words that you can present in a bullet point list if you wish).

Answer 1

Q8. Important information about working with high-risk groups Nerelee should know about are the following:

1. Characteristics of the client should be assisted, like:- (i) size, weight, shape and dimensions of client is considered;

(ii)medical and/or physical condition of the client;

(iii) communication capabilities (i.e. English as second language or dysphasia following stroke);

(iv) cognitive functioning and ability to understand instructions or challenging client behaviours, including the client’s ability and/or willingness to assist

2.can be exposed to work related violence. Risks may arise from the actions of clients, their carers or others at the home or where the services are provided. If the potential for work related violence is not identified and managed properly, workers are at high risk of physical injury or psychological illness.

Q9. Nerelee should be aware of the following behaviour which may contribute to fire injury.

1.Smoking behaviours,

2.Unsupervised children playing with ignition materials,

3.Use of alcohol or intoxicants,

4.Absence of smoke detectors,

5.Careless in cooking causing kitchen fires,

6.Improperly installed or maintained

heating equipment

7.Physical/cognitive disabilities

8.Fault in electrical equipment