Which of the following is a value-added activity?

a. Reordering parts

b. Processing sales orders

C. Rework

d. Handling customer complaints

Expert Solution

Answer: option (d) is correct

Explanation:

Activities that enhances the value of goods sold or services provided to the customers are referred as value added activities. Handling customer complaints helps to provide customer better after sale service, thereby enhancing the value of goods or services provided to the customer.

ekkarill92 answered 2 years ago

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