In: Statistics and Probability
Here the population parameter is the proportion of all customers with a discrepancy on their service bill.
So, here we have sample size = n= 443, sample proportion =
= 132/443. Also, alpha = (1-0.99) = 0.01.
Using the probability table for Standard Normal Distribution, we find tau(alpha/2) = 2.575829 when alpha = 0.01
Thus, the upper bound for the 99% confidence interval for the
proportion of customers with a discrepancy on their service bill is
given by
= 0.354
(Rounded to three decimal places).