Question

• Define "knowledge management". Define "ignorance management". What role does each play in advancing innovation strategies?

Answer 1

knowledge management:

Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organisation. It refers to a multidisciplinary approach to achieving organisational objectives by making the best use of knowledge.

KM is about making the right knowledge available to the right people. It is about making sure that an organization can learn, and that it will be able to retrieve and use its knowledge assets in current applications as they are needed. In the words of Peter Drucker, it is "the coordination and exploitation of organizational knowledge resources, in order to create benefit and competitive advantage"

Ignorance management:

Ignorance Management is a process of discovering, exploring, realising, recognising and managing ignorance outside and inside the organisation through an appropriate management process to meet current and future demands, design better policy and modify actions in order to achieve organisational objectives. Ignorance management is a knowledge management practice that addresses the concept of ignorance in organizations.

What role does each play in advancing innovation strategies?

- The key principle of this theory is that knowledge management (KM) could better be seen as Ignorance Management due to the fact that it is impossible for someone to comprehend and understand everything in a complete way. The only real wisdom is in recognising the limits and extent of one's knowledge and therefore, KM is essentially a matter of sharing the extent of one's ignorance with other people and thus learning together.

- this impact differs according to the types of knowledge used and the knowledge management strategies adopted. Knowledge management strategy refers to the processes and infrastructure that the company employs to acquire, create and share knowledge for strategy formulation and strategic decision making.

- Concerning the contribution of internal or external knowledge to innovation, the results of the survey show a positive correlation between internal knowledge management and innovation.

- an analysis of knowledge processes and their impact on different types of innovation is outside the scope of our research. We hope that the current study triggers further studies on this issue at the level of artisanal enterprises, a field of research that has not been explored, not only in Morocco but also on an international scale.