Question

Case Study: The Flower Shop

Anastasia owns a successful flower shop. She has been in business for four years and enjoys a good reputation in the community. She is a good marketer and good manager. The shop is in a prominent location with an ample parking lot which thus provides good foot traffic for the business. The shop is opened six days a week from 10am to 5pm. Recently, she has been thinking about extending the flower shop’s hours an extra three hours per opened day. She anticipates the cost to be consistent with historical averages and can forecast a realistic revenue stream.

The costs for the flower shop include the fixed cost of the building lease which is

$2,100 monthly along with interest on loans of $400 per month. The electricity and utilities on a monthly basis average $250. She views this cost as fixed as the heat and refrigeration systems are always on. The additional hours of lights are considered negligible.

The gross cost of compensation, which include wages and benefits, for an hour of labor is $15 per person. She is a good trainer which means she will not need to be on site for all extended hours. The average customer transaction in the store is

$56. She uses this number to estimate the per dollar average variable cost of bringing the raw flowers for sale per customer at 30 cents (.30). She further estimates the per dollar average variable cost of presentation (ex. Wrapping, vase, etc.) at 35 cents (.35).

She estimates that the additional revenue generated for the extended hours on an average basis will be as follows:

Additional Hours:	Average Hourly Revenue:
5pm to 6pm	$200
6pm to 7pm	$140
7pm to 8pm	$60

Q7: Given the information in the case study and all your answers, if you were Anastasia, what course of action would you take to expand and increase the profitability of her business? Support your decision.

Answer 1

Current Costs:

Rental Lease Costs Per Month=2500$(Lease costs + Loan Interests)

Utility Costs=250$

Average Transaction Value of a customer=56$

Total Fixed Cost withpout extra wages=2750$

Total Variable Cost per Dollar of Sale= 0.3$+0.35$=0.65$(Cost of presentation+cost of raw material)

Profit Per dollar=1$-0.65$=0.35$

Wages Per Extra Hour =15$

Calculating the Extra Income between the 3 extra time periods

5-6 PM:

Sales=200$

Income after Variable costs excluding wages=0.35*200$=70$

Income Post paying the wages=70$-15$=55$

Extra Monthly profit=30*55$=1650$

6-7 PM:

Sales=140$

Income after Variable costs excluding wages=0.35*140$=49$

Income Post paying the wages=49$-15$=34$

Extra Monthly Profit=34$*30=1020$

7-8 PM

Sales=140$

Income after Variable costs excluding wages=0.35*60$=21$

Income Post paying the wages=21$-15$=6$

Extra Monthly Profit=34$*30=180$

Total Extra Income/Profits Generated through extra hours with wages included: 180$+1020$+1650$=2850$

Her Fixed Costs including utilities and her rents= loan+rent+utilities=2750$

We realise that the income generated post the usual hours is adequate to cover her fixed costs and even gives an additional profit of 100$(profits- fixed costs------2850$-2750$). It is a sustainable move to extend her business hours.

Though the extra income generated over the period of a month is:

for operating 1 hour(5-6pm) extra is :1650$

for operating the 2nd hour(6-7pm) is=1020$

For operating the third hours(7-8pm) is : 180$