Question

• What interventions would you recommend to address the challenges at Red Carpet?
• How will you implement the interventions in the organization?
• How will you evaluate the success of the change process at Red Carpet?
• What would you recommend Red Carpet do next after the change process is completed?

Answer 1

What interventions would you recommend to address the challenges at Red Carpet? -

The idea of red carpet runners dates back 458 B.C. to the Greek playwright, Aeschylus and his play Agamemnon, which depicts a Trojan War hero who returns home to find a crimson carpet rolled out for him by his vengeful wife, Clytemnestra. Agamemnon's trepidation is that he is a mortal man knowing that only gods walk on such luxury - "I cannot trample upon these tinted splendors without fear thrown in my path".

Hollywood Showman Sid Grauman grabbed that concept and created the tradition of 'rolling out the red carpet' in 1922 for the Hollywood premier of, Robin Hood staring Douglas Fairbanks. Ever since, Hollywood has set the tone with red carpet events which quickly were adapted by special events such as presidents, dignitaries and popes.

A red carpet is a red carpet. So, what makes is so important or different from event to event? The answer is clear... it's the 'Star': It's the Bride, The Pope, The Award Winner, The Actor, The President, The Dignitary, The Fashion, The Brand. Red Carpet and Red Carpet Runners are meant to support and draw attention to the Star. The "Wow". It's a very old tradition that sees no sign of slowing down.

How will you implement the interventions in the organization? -

There are many organization development techniques to effect the desired change. Before employing any technique, properly diagnose the change environment. Based on the diagnosis, select your strategic intervention technique.

1. Techno structural Intervention:
As you can see, this is based on technology and structure. Typical levers to look at are organization structure, systems, business processes, job design, knowledge management, etc.

2. Management and Leadership development Intervention:
These are done my increasing effectiveness of formal and informal leaders. Typically, this is through trainings, 360 degree feedbacks etc.

3. Team Development and Group processes:
If you are facing issues related to group not meeting the targets. Use this technique to improve different aspects of a group performance, such as goal setting, development of interpersonal relations among team members, role clarification and analysis, decision making, problem solving, and creating communities of practice.

4. Individual & Interpersonal processes:
This aims at improving skills for specific people in the change environment. Like improving effectiveness of your project manager.

These are high level techniques available. Depending on your situation get into details of these techniques best suited for your change environment.