Question

What section of the Consumer Protection Act, 2002 covers “false, misleading or deceptive representations”?

Answer 1

In Consumer Protection Act, 2002 under Part III Unfair Practices 14(1) covers bogus deceiving or tricky portrayals.

Instances of bogus, deceiving or tricky portrayals

1. A portrayal that the merchandise or administrations have sponsorship, endorsement, execution attributes, embellishments, utilizes, fixings, advantages or characteristics they don't have.

2. A portrayal that the individual who is to gracefully the products or administrations has sponsorship, endorsement, status, alliance or association the individual doesn't have.

3. A portrayal that the merchandise or administrations are of a specific norm, quality, evaluation, style or model, in the event that they are most certainly not.

4. A portrayal that the merchandise are new, or unused, on the off chance that they are not or are reconditioned or recovered, yet the sensible utilization of products to empower the individual to support, get ready, test and convey the products doesn't bring about the merchandise being considered to be utilized for the motivations behind this passage.

5. A portrayal that the merchandise have been utilized to a degree that is really unique in relation to the reality.

6. A portrayal that the merchandise or administrations are accessible for an explanation that doesn't exist.

7. A portrayal that the merchandise or administrations have been provided as per a past portrayal, in the event that they have not.

8. A portrayal that the products or administrations or any piece of them are accessible or can be conveyed or performed when the individual creation the portrayal knows or should realize they are not accessible or can't be conveyed or performed.

9. A portrayal that the merchandise or benefits or any piece of them will be accessible or can be conveyed or performed by a predetermined time when the individual creation the portrayal knows or should realize they won't be accessible or can't be conveyed or performed by the predefined time.

10. A portrayal that an assistance, part, substitution or fix is required or fitting, on the off chance that it isn't.

11. A portrayal that a particular value advantage exists, in the event that it doesn't.

12. A portrayal that distorts the authority of a salesman, delegate, worker or operator to arrange the last terms of the understanding.

13. A portrayal that the exchange includes or doesn't include rights, cures or commitments if the portrayal is bogus, deceiving or beguiling.

14. A portrayal utilizing misrepresentation, allusion or equivocalness with respect to a material certainty or neglecting to express a material actuality if such use or disappointment hoodwinks or will in general bamboozle.

15. A portrayal that distorts the reason or expectation of any sales of or any correspondence with a customer.

16. A portrayal that distorts the motivation behind any charge or proposed charge.

17. A portrayal that distorts or misrepresents the advantages that are probably going to stream to a buyer if the purchaser enables an individual to acquire new or potential customers. 2002, c. 30, Sched. A, s. 14 (2).