Question

Broad bank has received a banking license from the BDDK ( Banking regulation and Supervision Agency in Turkey) in May 2020 and will begin operating as a new bank in the deposit banking market in early 2021. Broad bank With the approval of the board of directors, you started to work as the deputy general manager responsible for the strategy as of June 01, 2020. General Manager Mr. Murat said at the meeting on the day after you started working: “First of all, I congratulate you for your new job and I believe that it will make a difference with your experience and experience. Obviously, our stakeholders have great expectations about Broad Bank; especially in the first few years, we need to achieve a successful market share in the national market. For this, we should use our resources effectively. What kind of resource use strategy do you think we should follow? ”
• First, describe what the basic skill is, why it matters, and what the basic skill can count, what cannot be counted?
• Write a few (hypothetically) examples of Broad Bank's assets, abilities and basic skills?
• Then explain what outsourcing is and what it does?
• In which areas do you suggest outsourcing to Mr. Murat for Broad Bank? Why?

Answer 1

Question-1

To a new bank, the required abilities should be the worker's actions regarding their clients. These agents should have a proper way when speaking to the clients as it can have a significant influence on the bank. Furthermore, administrators/managers should likewise possess a great conversation with their workers working in the bank because that will improve the bank to manage their organizational purposes productively plus efficiently. Poor view, wrongful action can't be included in the fundamental abilities of any personality working in the bank.

Question-2

Some examples of the Bank's assets, abilities, and basic skills are, assets are its workers and clients. On the opposite view, when clients loan is the important assets of the broad bank. Broad Bank's abilities/capabilities involve Time supervision moreover experience. Their important abilities combine outstanding connection with the clients are the basic skills

Question-3

Outsourcing which is the Externalization of the bank maintains the bank to develop its assistance regarding their client, giving comfort to clients. That comprises a decrease in expenses. It gives a high profit to the clients, moreover, it serves the company to build more extra clients through outsourcing.

Question-4

If he raises the percentage rate on the client's payment security, this will draw more attention to the clients to start their account process in the bank, furthermore, there will be replacing clients from the rivals bank. This will be a favorable moment for the bank to drag more enhanced clients also contribute more numerous advantages to them promptly.

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