In: Operations Management
BUSI 1110
Summer 2020 Weekly Assignment
Assignment number
9
General Information
Description
Chapter
Motivating Satisfying and Leading Employees
Due date
Prior to start of following week’s session
Students will answer a list of assigned questions. In order to receive full credit for each question, students need to sufficiently support answers with relevant application of course concepts and theories. All sources should be correctly cited using APA guidelines.
Report guidelines
Students will require to submit their weekly assignments online (Moodle) on or before the due date to location created under each week. All files should be submitted using pdf extension labelling the file name using the format <last name>_<first name>_<assignment number>.pdf. Students could also create other modes of submission such as power point, graphics, video clips etc..., in such events please speak to the instructor for uploading instructions. All submissions should be properly formatted, checked for spelling, grammar and use professional language. Students will use Font style Times New Roman and size 11 with a spacing of 1.5
Assignment – Week 9
1. Reflecting the motivation theories discussed, which theory do you think is most suitable to motivate?
a. Fast food chain employee b. Accountant
Explain your reasoning by applying to the motivational theory for positions a) and b)? (8 points)
Identify the hygiene and motivational factors for following positions
Accountant (3)
University student following BUSI 1110 (3)
Cashier at a super market (3)
Following assignment guidelines, reliable and sufficient research performed to support the argument. Sources cited to support statements. Clear and concise writing (5 points)
Total Points 22 – (Percentage 5%)
Revision May 2020
Page 1
Answer 1
Reflecting on the motivation theories, the theory which I think is
the most suitable to motivate a fast food chain employee is
Hertzberg's two factor theory because in this theory the two broad
categories which can be used for motivation of an employee is the
hygiene factor and motivating factor. In case of a fast food
employee the motivation with respect to his job satisfaction
include recognition of his work, responsibility in his work, growth
etc and the hygiene factors include the working conditions with
respect to work, the salary status and security related to his
job.
Answer 2
The motivation theory with respect to the accountant will be
Vroom's theory of expectancy because this theory states that people
will be motivated and productive if they believe that their efforts
will lead to success and they will be awarded for this success, as
in the case of accountant because it is a important part of
managing the finance in the organization this motivation theory is
best suited in this case.
Answer 3
The motivation theory for cashier in the supermarket will be
Maslow's' hierarchy of needs because this theory states that there
are five basic needs of any human being these are physiological
needs, safety and security, belonging ness and love, self esteem
and self actualization in the case of a cashier he has to meet his
basic needs because cashier is a very routine kind of job and it
does not require very high technical and managerial skills if his
basic needs are met this could be a a cause of motivation for
him.