Question

In: Operations Management

1)​ ​Masaru Ibuka, founder and chairman of Japan's Sony Corp, was asked in an interview, "What...

1)​ ​Masaru Ibuka, founder and chairman of Japan's Sony Corp, was asked in an interview, "What is the secret of your success?" He said he had a ritual.
Preceding a business decision, he would drink herbal tea. Before he drank, he asked himself, "Should I make this deal or not?" If the tea gave him indigestion, he wouldn't make the deal. "I trust my gut, and I know how it works," he said.
"My mind is not that smart, but my body is."
"My mind is not that smart, but my body is"​,​ which way of thinking does this quote reflects? Explain your answer. .
Is it always right to do so? If not, what is the other way of thinking to be followed? .

2) When German car manufacturer Volkswagen (VW) was discovered in 2015 to have cheated on emissions test, the company’s reputation was very badly affected. The company’s employees reported a drop in trust for their company. It was the first time this happens. ​VW
Employees’ feelings have changed as VW won
back the respect of its personnel
What is the type of problem Volkswagen was facing? Why? ​And ​how this problem was solved?
made sure that everyone knew what happened and also what would happen next. The company
also publicly admitted guilt. VW encouraged employees to express their feelings and concerns.
Volkswagen’s efforts seem to have paid off. ​
​and its image among the public also ​seems to have recovered.

Solutions

Expert Solution

Answer:-

1)

This quote reflects Divergent reasoning. In comparison to united idea, disparate idea is. It's a method to investigate a large number of ways to deal with discover one that's fruitful. So as opposed to starting with a fixed number of alternatives and uniting on an answer, it goes similar to wide as conceivable as proceeds with outward looking for the arrangement.

Dissimilar thinking happens in a free-streaming design that is natural, contributing to a restricted timeframe to a few elective arrangements. This system is disorganized and delivers surprising connections. As a result of different idea, the information and thoughts accumulated can be sorted out through merged idea to give a solitary best arrangement.

There is no specific response to whether one methodology is in every case right or not.

But in the event that somebody experts the activity and does it right inevitably. At that point I surmise its the most ideal approach to carry out the responsibility for that individual.

2)

Volkswagen is facing moral concern and client just as worker mistrust. clients for the most part need to get related with such organizations who are ethically and morally dependable. But Volkswagen did the exact inverse here. This brought about the loss of trust just as disloyalty from its clients and workers.

At the point when the organization conceded its mistake and consented to come back to the recommended standards, the workers and clients began trusting back. Along these lines, having a good and moral separation is a significant factor for any business.

please like the answer......


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