Question

The CNA’s at the nursing home where I reside records vitals on me that were never taken. In other words they falsify records. What recourse do I have?

Answer 1

“Falsifying documents” is a type of white collar crime.

- It involves altering, changing, or modifying a document for the purpose of deceiving another person.

- It can also involve the passing along of copies of documents that are known to be false.

Recourse for this would be:

• False accounting is a criminal offence.
• So, Reporting the fraud to Action Fraud is the first step.
• Consider taking action to recover any losses due to this fraud.
• Find out the nature and extent of any losses.
• Don’t wait until they have finished their work before you report the fraud.

Protect yourself & employees from falsifying records by:

• Ask employees’ CVs and references thoroughly
• Put a whistleblowing policy in place
• Control access to buildings and systems using unique identification and passwords
• Restrict and closely monitor access to sensitive information
• Impose clear segregation of duties
• Consider job rotation
• Use tiered authority and signature levels for payments
• Reconcile bank statements and other accounts on a regular basis
• Audit processes and procedures from time to time
• Promote a culture of fraud awareness among staff
• Adopt, and rigorously implement, a zero tolerance policy towards employee fraud
• Have a clear response plan in place in case fraud is discovered.