Last week we observed a shopkeeper going about their daily routine and made some observations. This...

Last week we observed a shopkeeper going about their daily routine and made some observations. This week we will collect some user requirements either through an interview or a questionnaire (Your choice although the interview is much faster).

Find out what the shopkeepers challenges are, how their work can be made easier (think stock keeping, accounting, sales, ordering the possibilities are endless). Concentrate on one area and using the information you collect extract the requirements for the system. Using this information, create a persona for the shopkeeper.

Proposed system per your understanding
Extracted Requirements
Shopkeeper Persona - Should have at a minimum: Photo, User Quote(If any), Bio, Personality, Challenges (Frustrations) and key goals

Expert Solution

Persona Defination : Persona are used for capturing in 1–2-page descriptions that include behavioral patterns, goals, skills, attitudes, with a few fictional personal details to make the persona a realistic character

Persona for Shopkeeper :

Photo: 1. Attach the good photo of the Shop, Shop sourrounding, Location that you will get on Google map, Goods and Its quality, Cleaniness in shop and shopkeeper interacting with Customer,

this will help to give more than enough picture of shop and its quality.

Bio: Here write the bio about the shopkeeper which contains when he started the shop, his name , his family name, his background and his family back ground dont forget to mentation reason why he started the shop.

Personality : Here try to mentaion how he is in nature, how he interact with the Customer and how deals with the problems and different suitvatation.

Challenges : what challenges he face in during the bussiness, or from his compititor.

Key Goals : here mentation the Goal of the shopkeepr what he want the final output/outputs from the shop.

Example :

Mr. Ram is the owner of the Ram sweets which has been located at the F.C Road, which is more famous for there sweets and quality. Mr. Ram full name is Ram Deshmukh, he is in his prime 30 age amd making of it in good way, He basically fromthe city name Buldhana and then he shift here with his Wife and 1 Child, His wife helps him in business while child is in school.

He is happy personality person who smile and make other people smile.

His way of dealing with the problem is very different and unique, as he first observe find the root of the problem, causes of it and then try to resolve it this tell us he is smart and act after thinking

He face many issue like finding the prime location for Shop, attracting the people towards the shop, keep the quality in check also satisfying the need and taste of different people, main chanllenge that he face is compitation with other shops.

All this challenges he face to reach his to best in the city, and to reach most of the people, and for sure to expand his bussiness.

venereology answered 2 months ago

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