Question

9. Some terms/Issues: Why are each of the following important to the success of the retailer?

a. Return privileges that retailers get

b. Store layout c. Market basket analysis

d. Store loyalty

10. Restaurants – how they are changing?

11. What is a personal shopper? If it isn’t in the text, GOOGLE IT!!

12. How has technology changed retailing?

Answer 1

9) a. Return Privileges that retailers get : It plays a good role in the success of retailers because the customers can return the goods to the retailer or exchange them during a certain time . This facility attracts the customer. Imagine two shops from which one is offering return facility and another is not. The one which is offering return policy would definitely be preferred.

b. Store Layout : Ofcourse a shop which is well furnished and fine from the look attracts more than the one which is not organised and not well furnished.

c. Market Basket Analysis: A Retailer must always do the market basket ananlysis to remain in good competition in the market .

d. Store Loyalty : This definitely helps to gain the trust of all the stakeholders and helps a retailer in very long term time.

10) Restaurants are definitely changing according to the new era as they have taken the footsteps in home deliveries, good quality at low prices, providing online services and order on call services, decoration which attracts the customers and take away facilities and providing food in less time etc.