Question

1. What makes up an external audit?

Answer 1

Quality audit involves examination and verification of activities, processes, system, product, data and other elements of quality in order to identify whether these are in accordance to the requirement of quality standard. Failure to meet any of the requirements may lead to cancellation of quality certificate.

The organization should include all its employees in order to successfully complete the process through team work. The steps required for performing external audit in an organization include:-

• Collecting informations of different aspects of the organization functioning like economic factors, social factors, cultural factors, political and legal factors, competitors information, information technology etc. These information will be very useful in identifying the threat's and opportunities.
• Conducting SWOT analysis of the organization with the help of information collected. It is very important to identify the opportunities and threat and act accordingly. Managers should prioritize their work based on the analysis. They should focus on meeting the objectives and goals. Managers should draft strategies on meeting the long-term objectives, becoming a highly competitive organization etc.
• The final list of information collected should be communicated effectively. These are the external factors that needs to informed to everyone in the organization.