how do you improve communiction skills .tool which can be used courses you can do

Expert Solution

Communication skills is the ability to talk or to share the thoughts and ideas with the other person. It can be either verbally or non - verbally.

COMMUNICATION IMPROVEMENT, TOOLS, COURSES :

Keep the environment or the room pleasant and comfortable.
Body language is very important when it comes to communication, keep open ended body posture.
Maintain eye to eye contact.
Another tool is to listen the patient or the person closely to assure them that you are interested in the conversation.
Probe open ended questions.
Clarify if you are confused about the situation told to you.
Write it down if there is any pronunciation problems.
Proper lightning of the room.
Show empathy rather than sympathy.
Maintain the tone of the voice it should not be too loud or low.
Communicate in the comfortable language.
One can take special courses for special language if there is any issue with the language for example one can take French speaking class if they want to communicate in the regional language.

Nightingale answered 2 years ago

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