Question

1. Describe the nature of operations management in the following organizations. In doing this, first describe the operation process of the production system. Second, identify operations decisions. (Marks 3) (word count maximum:500)

• A paper manufacturing
• An internal design office

*** Please I do not want answer from internet

*** Plagiarism not allowed

Answer 1

1. Paper manufacturing office

This is a typical manufacturing setup where there will be entire supply chain management playing a role

the operations process of the production system is described as follows:

a. there will be raw material requisitioned as per production plan

b. The raw material will go through the entire manufacturing process stepwise

c. The material will undergo quality checks at several levels

d. The end step involves packaging and final quality check

e. Finally the material is dispatched to customer as per demand

Some key decisions related to operations required are:

a. The production plan that should be run based on the demand from customer

b. The raw material requistion plan basis the production plan

c. The no of shifts and manpower required to run the operations

d. The quality checks required basis demands from different customers

An internal design office

This is more of a service business where a team of architectures and planners work to provide design services for home or other offices

The operations process here is described as follows:

a. The sales team of the design office gets a contract from a client for design

b. The design team works on a software to create the layout/architecture of the client requirement

c. The intermediate design is discussed with the client for any changes

d. The final design is frozen and submitted to the client

e. The client then makes the payment to the design team

Some key decisions related to operations required are:

a. What is the strength of the design team that can take the assignments?

b. Is there enough capacity and talent to cater to the demands coming from multiple customers?

c. What are quality parameters being used to assess the quality of the outputs being created?