In: Operations Management
Strategic Fit and Diversification in Related Businesses Read the overview below and complete the activities that follow. The purpose of diversification is to build shareholder value. Diversification builds shareholder value when a diversified group of businesses can perform better under the auspices of a single corporate parent than they would as independent, stand-alone businesses. The goal is to achieve not just a 1 + 1 = 2 result, but rather to realize important 1 + 1 = 3 performance benefits. Whether getting into a new business has the potential to enhance shareholder value hinges on whether a company’s entry into that business can pass the attractiveness test, the cost-of-entry test, and the better-off test. Entry into new businesses can take any of three forms: acquisition, internal start-up, or joint venture. The choice of which is best depends on: the firm’s resources and capabilities, the industry’s entry barriers, the importance of speed, and the relative costs. There are two fundamental approaches to diversification: into related businesses and into unrelated businesses. The rationale for related diversification is to benefit from strategic fit: Diversify into businesses with matchups along their respective value chains, and then capitalize on the strategic fit by sharing or transferring the resources and capabilities across matching value chain activities to gain competitive advantage. Unrelated diversification strategies surrender the competitive advantage potential of strategic fit at the value chain level in return for the potential that can be realized from superior corporate parenting or the sharing and transfer of generalized resources and capabilities. An outstanding corporate parent can benefit its businesses through (1) providing high-level oversight and making available other corporate resources, (2) allocating financial resources across the business portfolio, and (3) restructuring underperforming acquisitions. Case: See if you can identify the value chain relationships that make the businesses of the following companies related in competitively relevant ways. In particular, you should consider whether there are cross-business opportunities for (1) transferring skills and technology, (2) combining related value chain activities to achieve economies of scope, and/or (3) leveraging the use of a well-respected brand name or other resources that enhance differentiation. Bloomin’ Brands Outback Steakhouse Carrabba’s Italian Grill Roy’s Restaurant (Hawaiian fusion cuisine) Bonefish Grill (market-fresh fine seafood) Fleming’s Prime Steakhouse & Wine Bar L’Oréal Maybelline, Lancôme, Helena Rubinstein cosmetics L’Oréal, Garnier, and SoftSheen-Carson hair care products Redken, Matrix, L’Oréal Professional, Kiehl’s, and Kérastase professional hair care and skin care products Ralph Lauren, Yves Saint Laurent, and Giorgio Armani fragrances La Roche-Posay, Vichy Laboratories, Dermablend, and SkinCeuticals dermocosmetics Johnson & Johnson Baby products (powder, shampoo, oil, lotion) Band-Aids and other first-aid products Women’s health and personal care products Neutrogena, Lubriderm, and Aveeno skincare products Nonprescription drugs (Tylenol, Motrin, Pepcid AC, Mylanta, Benadryl) Prescription drugs Oral health care (Listerine, Rembrandt) Nutritionals (Splenda, Lactaid) Prosthetic and other medical devices Surgical and hospital products Vision care (Acuvue contact lenses, Visine)
List and describe the cross-business opportunities for transferring skills or technology that exist with the business lineups of Bloomin' Brands, L'Oreal, and Johnson & Johnson.
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List and describe the cross-business opportunities for transferring skills or technology that exist with the business lineups of Bloomin' Brands, L'Oreal, and Johnson & Johnson.
It is clear that Bloomin 'Brands is following a distinct approach due to the varieties of food restaurant styles currently in service. A potential cross-border option will be the transition or combination of expertise and financial assets from one of their corporate value chains to another. This does not only save Bloomin's brands on prices, but also helps the company to transfer important expertise and experience through its restaurant lineup.
Loreal adopts a similar approach of diversification with a highly specific collection of tools and capacities. It's cross-business incentives require partnering and exchanging expertise to drive more creativity through R&D. Loreal may also suggest sharing costs among all its lines of makeup, hair, skin, and fragrance while integrating them into a single production process. The campaign may also be simplified to one project given that the target demographic is relatively identical across both sides.
Johnson & Johnson's cross-business prospects involve profiting from their already famous brand name. Taking advantage of the name Johnson & Johnson is immensely advantageous, because it opens a door to opportunities. Combining relevant supply chain operations such as infrastructure, manufacturing, advertising and marketing and customer support, the company will also. Johnson and Johnson will also seek to share capital across industry sectors, such as their partnership with vendors and distributor networks.
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