In: Math
For the sake of simplicity, let there be 100 customers.
a.
If the price is $1 then total sales price = 100 *$1 = $100
If the price is $1.5 then total sales price = 100 * $1.5 = $150.
But 25 customers will be unhappy so the refund amount = 25 * $2 = $50
Thus, net sales = $150 - $50 = $100
Both the prices give the same net sales of $100. Either can be chosen.
b.
If the price is $1 then total sales price = 100 *$1 = $100
If the price is $1.5 then total sales price = 100 * $1.5 = $150.
But 15 customers will be unhappy so the refund amount = 15 * $2 = $30
Thus, net sales = $150 - $30 = $120
Clearly, the $1.5 price is more profitable.
c.
If the price is $1 then total sales price = 100 *$1 = $100
If the price is $1.5 then total sales price = 100 * $1.5 = $150.
But 10 customers will be unhappy so the refund amount = 10 * $2 = $20
Thus, net sales = $150 - $20 = $130
Clearly, the $1.5 price is more profitable.