In: Operations Management
True or false and explain why
A win-lose approach to a conflict is never appropriate. |
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When dealing with a very aggressive person, it is best to seek a compromise. |
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Disagreements with your boss represent normal b behaviors. |
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Effective leaders frequently alter attendance policies for younger generation employees. |
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Most office politicians lack principles. |
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Effective leaders are consistent in rewarding actions they stress. |
A win-lose approach to a conflict is never appropriate.
This statement is false. In an ideal scenario, there should always be a win-win situation but there are certain areas where teams will have to give way and let other parties win the conflict. This is often used when no creative solution is needed or the time at hand is limited. Such strategies are deployed to take benefit of competitiveness or unforeseen opportunity. An example of this would be OPEC deal failure where countries could not agree on terms resulting in a price war. The customers ended with lower fuel prices but made huge losses to certain countries.
When dealing with a very aggressive person, it is best to seek a compromise.
This statement is False. Compromise is used when all parties involved need to find a balance with all stakeholders. This often needs a lot of time and people management skills to ensure everyone listens and understands each other`s views. While dealing with an aggressive person it would be difficult to get so much time and ensure his views are managed properly. Aggressive team members often tend to push their opinions on others. This will lead to a win-lose situation. If they are not in the right frame of conflict resolution compromise should be avoided.
Disagreements with your boss represent normal behaviors.
This statement is True. When different and contrasting personalities are part of the same team there will always be a difference in opinions. Managers might see activities from a different perspective as compared to team members and vice versa. Both of them might be correct in different circumstances and if both of them pursue their methods it would lead to disagreements and conflicts. This does not mean they cannot continue working together. Having a team member that can think differently often allows managers to think broader and get a better outcome. Disagreements with boss can also be linked with feedback and this is part of daily work routine. This represents normal behavior.
Effective leaders frequently alter attendance policies for younger generation employees.
This statement is False. In some cases, there might be leaders who alter the attendance and other policies to ensure the younger generation feels comfortable in the work area but the outcome will always be measure on effectiveness. Leaders are only concerned about the outcomes and effective leaders will know the changing the policies frequently will only create confusion rather than provide a full-fledged solution. Leaders might alter the policies once in a while but will not change the policies to please the younger generation frequently.
Most office politicians lack
principles.
This statement is false. There might be office politicians that lack moral values and principles but there will be few who truly believe their thought process to be the correct one and follow it. Those team members who engage in office politics will often have a clear expectation of their work. These expectations are built using experience and their own moral values. Their moral values and principles are different from the society and community and they should not be confused with having any principles.
Effective leaders are consistent in rewarding actions they stress.
This statement is True. Leaders often identify the areas to improve and put a lot of stress and priority to it. These points often act as the game-changer in the industry and can get huge financial benefits. So Leaders often push the team members to deliver the solutions as soon as possible and to encourage them to work faster and go beyond their normal activities they attach a financial or honorary reward for the members. This acts as an inspiration to the team members to achieve the results.