In: Operations Management
Which of the following statements is true of conflicts?
Group of answer choices
Human conflict is not a normal occurrence.
Managers should pursue all the conflicts in which employees are involved.
Interaction among parties who differ in interests leads to conflict.
Conflicts always end in hostility and frustration.
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Question 20.1 pts
Which of the following statements is true about negative conflicts?
Group of answer choices
They boost esteem or purpose.
They decrease innovation and creativity.
They decrease emotionality.
They increase values clarification.
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Question 30.1 pts
According to the traditional view of conflict management, conflict is
Group of answer choices
seen not only as an inevitable factor, but also as a necessary factor for maintaining a degree of tension that can be helpful in keeping a group creative.
seen as a positive force for change within organizations, groups, and relationships.
viewed as a result of dysfunctional managerial behavior and therefore should and could be stopped at the source.
viewed as a natural part of human existence and is accepted as a normal part of group interaction.
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Question 40.1 pts
According to the interactionist view of managing conflict, conflict is
Group of answer choices
a result of dysfunctional managerial behavior and therefore should be stopped at the source.
a natural part of human existence and should be accepted as a normal part of relationships.
inevitable, but maintaining a degree of tension can actually be helpful in keeping a group energized and creative.
always bad and should be avoided at all costs.
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Question 50.1 pts
The different business units of Carlton Motors compete against each other for technology, supplies, equipment, and human talent. As a result, the management and the business units encounter frequent organizational conflicts. These conflicts are most likely to be a result of
Group of answer choices
risky shifts.
groupthink.
social loafing.
limited resources.
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Question 60.1 pts
In terms of organizational conflicts, differences between members of one group is an
Group of answer choices
intrapersonal conflict.
intergroup conflict.
intragroup conflict.
interorganizational conflict.
Interaction among parties who differ in interests leads to conflict is something that is true of conflicts. Whereas the remaining ones are not true in this context.
20.1. They decrease innovation and creativity is the statement that is true about negative conflicts. Whereas the remaining ones are not true statements.
30.1. Viewed as a result of dysfunctional managerial behavior and therefore should and could be stopped at the source is something that conflict refers to, as per the traditional view of conflict management. Whereas the remaining ones are not applicable in this context.
40.1. Inevitable, but maintaining a degree of tension can actually be helpful in keeping a group energized and creative is something that conflict refers to, as the interactionist view of managing conflict. Whereas the remaining ones are not appropriate in this context.
50.1. Limited resources's result is something that these conflicts are most likely to be. Whereas the remaining ones are not relevant in this context.
60.1. Intragroup conflict is the differences between members of one group, in terms of organizational conflicts. Whereas the remaining ones are not applicable in this context.
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