In: Operations Management
Hospitals are very commonly encountered with the need of upgrading medical equipment due to technological advancements, customer satisfaction, and quality improvement. But the change of equipment comes with a price, and the expenses of purchasing & installing the equipment is just the tip of the iceberg. Preparing and training the staff for executing new high-tech equipment is the major issue that hospitals face, and this issue often becomes a huge obstacle in the implementation of new procedures. You are required to create a Force Field Analysis for such a situation where the hospital needs to introduce new equipment but the staff is reluctant. After analyzing the forces for & against this change, propose at least three HR strategies
Please use the table below to make your own Force Field Analysis.
Forces for Change |
Proposed Change: |
Forces against Change |
Forces for Change |
Proposed Change: |
Forces against Change |
Development of new technologies |
using latest technology equipment |
Employees are reluctant to get trained |
Government regulations |
Implementing the changes proposed by the government |
Fear of loss of job |
Need for better patient care |
Using new methods and improved processes |
The staff may not be motivated to change their service pattern and learn new skills |
Patient demand |
Implementing the requested services |
Inadequate incentives |
Change in medical standards |
Implementing and adhering to new guidelines |
Inadequate communication with the staff |
The three HR strategies=
The top management must have the clear communication with the staff and interact with them about how the new changes will benefit both the hospital and the staff members.
There would be some incentives given to those who support the change and promote the change in the hospital
facilitating proper training and motivating the staff to implement the proposed changes.