Question

In: Operations Management

Hospitals are very commonly encountered with the need of upgrading medical equipment due to technological advancements,...

Hospitals are very commonly encountered with the need of upgrading medical equipment due to technological advancements, customer satisfaction, and quality improvement. But the change of equipment comes with a price, and the expenses of purchasing & installing the equipment is just the tip of the iceberg. Preparing and training the staff for executing new high-tech equipment is the major issue that hospitals face, and this issue often becomes a huge obstacle in the implementation of new procedures. You are required to create a Force Field Analysis for such a situation where the hospital needs to introduce new equipment but the staff is reluctant. After analyzing the forces for & against this change, propose at least three HR strategies

Please use the table below to make your own Force Field Analysis.

Forces for Change

Proposed Change:

Forces against Change

Solutions

Expert Solution

Forces for Change

Proposed Change:

Forces against   

              Change

Development of new technologies   

using latest technology equipment    

Employees are reluctant to get trained

Government regulations                     

Implementing the changes proposed by the government        

Fear of loss of job

Need for better patient care            

Using new methods and improved processes               

The staff may not be motivated to change their service pattern and learn new skills

Patient demand                                    

Implementing the requested services           

Inadequate incentives

Change in medical standards           

Implementing and adhering to new guidelines          

Inadequate communication with the staff

The three HR strategies=

The top management must have the clear communication with the staff and interact with them about how the new changes will benefit both the hospital and the staff members.

There would be some incentives given to those who support the change and promote the change in the hospital

facilitating proper training and motivating the staff to implement the proposed changes.


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