evaluate the performance of the ceO of JCPenney from the perspective of (a) stockholders, (b) employees,...

evaluate the performance of the ceO of JCPenney from the perspective of (a) stockholders, (b)

employees, (c) customers, and (d) suppliers. What does this evaluation tell you about the ability of

the ceO and the priorities that he or she is committed to?

Expert Solution

The performance of CEO of JCPenny if evaluated from the perspective of Stockholders shows that the company has performed well in the relevant aspects to stockholders like profitability, assets costs, value of assets, sales, loss, cash flow, liquidity and inventory. The company has exited some business and that has led to better profitability in the business.

As an employee, the performance of CEO of JCPenny is satisfactory. The company has a new CEO who has introduced changes in the store, removing few categories and creating more spacious interior that are modern. The employees perceive the CEO as someone radical who wants to improve the performance of the retail chain and provide better returns that is a positive sign for its employees.

Customers perspective of the CEO of JCPenny is rationalising and customer centric. The CEO has introduced some changes that are specifically for the customers to have better retail environment and introducing other changes like closing sections that do not have much demand and not as per the store image and need among customers.

Suppliers perception of JC Penney CEO is the company is looking to improve the retail chain profitability by closing some divisions and aiming for growth in the existing business by doing necessary changes.

keosha answered 6 months ago

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