In: Operations Management
Question 9
Some traits of successful individuals in our industry, as mentioned by Aimee Mangold of KOLTER Hospitality included: drive, intelligence, self-confidence, the desire to influence others, relevant knowledge, and honesty/moral character. Unfortunately, these same traits do not apply to other fields outside of the hospitality and tourism industry to any great extent.
True
False
Question 10
The flow of information and ideas from one person to another involving a sender, method of transmitting the idea or content, and receiver is best known as interpersonal ability.
True
False
9. Some traits of successful individuals in our industry, as mentioned by Aimee Mangold of KOLTER Hospitality included: drive, intelligence, self-confidence, the desire to influence others, relevant knowledge, and honesty/moral character. Unfortunately, these same traits do not apply to other fields outside of the hospitality and tourism industry to any great extent.
✓False
(These traits do apply to many other fields outside hospitality, because, being honest, intelligent, confidence, influencing, and high morality, helps to build strong relationships, trust and can take the business to a great heights of success.)
10. The flow of information and ideas from one person to another involving a sender, method of transmitting the idea or content, and receiver is best known as interpersonal ability.
✓False
(flow of information and ideas from one person to another, with a medium is known as process of communication. Interpersonal ability involves soft skills that enhance communication effectiveness, understanding, and fluency, etc.)
(Please like the answer it will encourage me.)