Question

In: Operations Management

Based on your professional experience, conduct and complete a Critical Function Analysis (CFA) on a past...

Based on your professional experience, conduct and complete a Critical Function Analysis (CFA) on a past project, or another project which requires a critical function analysis.

Solutions

Expert Solution

This project was start of a cafetaria at the company campus . This was a small cafetaria serving about 15 -20 people at a time .

Step 1 : We identified the critical functions in running of this cafetaria

Critical Function System criticality level / prioritty Recovery timeframe Rationale / Counter measures
Food supply chain Highest within 2 hours No raw material for cooking food , means no food can be preapared / have 2 sources of food supply
Cooking staff Highest immediate who will prepare food if the cook is not there / have 2-3 cooks who will rotate in shifts
Serving staff High within 2 hours we need staff or waiters to serve / self service can be an option on days when serving staff strength is low
Facility staff High to medium within 4 hours staff is needed to clean the cafetaria / have outsourced arrangements with at least 2 parties , with additional resources so that existing staff can clean

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