In: Operations Management
A client report that describes an organization that you will provide an organizational intervention. Your evaluation as a change agent
Q. Background about Alibaba group and organizational situation that needs organizational intervention.
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Background about Alibaba group and organization situation that needs organizational intervention:
Alibaba group is a very big E-Commerce based business, who works to conduct business in many countries around the globe. But it has some problems needs to be intervened:
1. More dependence on Chinese markets: Alibaba's majority of producers are based on the Chinese market, and it is dependent upon them. It needs to be an intervened because it has the market in many countries, and there is a need to sellers from other countries also in order to properly maintain the customer satisfaction level and to increase customer base from satisfying other countries' preferences of better quality products.
2. Effective financial planning: Alibaba needs to perform its financial planning process in a more effective manner because it is observed from its liquidity and profitability ratio that the cash is not optimized properly and investments are been remain underutilized.
3. Business attempts outside core activities: it has been seen that whenever Alibaba tries to attempt to introduce any product or enter into any business which is not related to which core activities then it is almost failed every time.
4. Lack of coordination between cultures: Alibaba has failed to synchronize or maintain harmony between different work cultures in their organization and it needs to be intervened in order to perform in a better way.