Homework #1 Process Improvement and Lean Services 1. Using Visio (or powerpoint diagram as long as...

Homework #1 Process Improvement and Lean Services

1. Using Visio (or powerpoint diagram as long as it uses the same symbols) prepare a cause-and-effect diagram (fishbone diagram) for “Why customers could have long waits when they are getting coffee at Trader Bings. (To access the cause-and-effect template just use the Visio search option.)

2. Using lean principles make two recommendations that would improve the process.

Expert Solution

2. Recommendations to improve the process at Trader Bings:

· Effective employee awareness and training is the key here. Employees need to emphasized the importance of customer responsiveness and standard timelines for the primary processes at Trader Bings. Value Stream mapping must be done so that process flows can be well illustrated to the employees. This will help in enhancing their overall efficiency and hence decreasing the customer wait time in the Trader Bings outlets.

· More Billing POS need to be installed in the outlets so that customer order billing can be done fast and the overall wait time of the customers, at the outlet can be reduced substantially.

**Do rate the solution. Thank You.

keosha answered 7 months ago

Choosing the best architectural style draw an architectural diagram for the following scenarios using MS Visio:...

Choosing the best architectural style draw an architectural diagram for the following scenarios using MS Visio: A vending machine used by passengers at a railway station. A-Zoom application conferencing system that allows video, audio, and computer data to be visible to several participants at the same time.

CONTINUAL IMPROVEMENT METHODS WITH SIX SIGMA, LEAN, LEAN SIX SIGMA, AND MORE 1. What is the...

CONTINUAL IMPROVEMENT METHODS WITH SIX SIGMA, LEAN, LEAN SIX SIGMA, AND MORE 1. What is the Kaizen approach? And his elements? And his tools? 2. What is the CEDAC approach? 3. What is the Lean approach? 4. What kind of waste the Lean focuses to reducing? 5. What is the Lean approach tools?

Share with the class any experiences you have with process improvement methodologies such as Lean, Six...

Share with the class any experiences you have with process improvement methodologies such as Lean, Six Sigma, total quality management, or others. Did you find it an effective process? How could it be improved? If you have no experience with process improvement, discuss how lean concepts could be incorporated where you work or used to work.

2. Lean concepts such as continuous improvement and waste reduction have long been used by manufacturing...

2. Lean concepts such as continuous improvement and waste reduction have long been used by manufacturing companies. Please discuss how service firms can apply the same concepts. Do you think many service companies are adopting these ideas?

Analyze opportunities for volume metric improvement using Lean Management and Six Sigma principles

When conducting healthcare services quality improvement initiatives, why it is important to integrate Structure, Process, and...

When conducting healthcare services quality improvement initiatives, why it is important to integrate Structure, Process, and Outcome quality assurance measures? Which of these measures will help you evaluate the impact of the quality initiative?

Using Microsoft® PowerPoint®, Microsoft® Word, or a drawing program of your choice, draw a diagram/model of...

Using Microsoft® PowerPoint®, Microsoft® Word, or a drawing program of your choice, draw a diagram/model of a business process with which you are familiar. Write a 1- to 3-page paper that describes the business process. Describe the diagram/model. Propose improvements to the business process. Draw a revised process diagram/model that reflects the improved business process. Format your paper according to APA guidelines. Submit your paper and the two diagrams/models as one Microsoft® Word document to the Assignment

1. draw a UML diagram that describes the Tablet Store's purchases and payment process. 2. using...

1. draw a UML diagram that describes the Tablet Store's purchases and payment process. 2. using microsoft access implement a relational database from your UML class diagram. Identify at least three fields per table. 3. describe how you would use the relational database to determine the Tablet store's account payable

1. Using the AS-AD model diagram, illustrate what happens to the LONG-RUN and SHORT-RUN equilibrium level...

1. Using the AS-AD model diagram, illustrate what happens to the LONG-RUN and SHORT-RUN equilibrium level of aggregate output and inflation, when the economy is hit by a negative (adverse) demand shock and there is NO POLICY response. Suppose the economy is at a long-run equilibrium before it is hit by the negative demand shock. Make sure you properly label all the axes and curves. Will the negative demand shock more likely lead to an expansion or recession in the...

1) Define Pareto improvement. Using Vilfredo Pareto’s criteria, how can we confirm that a Pareto improvement...

1) Define Pareto improvement. Using Vilfredo Pareto’s criteria, how can we confirm that a Pareto improvement has taken place? Give one brief example. 2. Define Pareto efficiency Using Vilfredo Pareto’s criteria, how can we confirm that we have Pareto efficiency? Give one brief example. 3,4 In Ontario, Canada sales tax is 14%. Personal income taxes also are higher than in the US. Their higher sales tax and income tax funds government guaranteed medical care. Separately answering as parts 3 and...

Question