Question

Maxie Coppinger, an office worker at ToledoTechnical School, is waiting for the administrative manager to return from lunch. Maxie has borne the brunt of several offensive office political games within the past six weeks. In her wait for Mr. Darrell Williams, the administrative manager, to return she contemplates what she should do about this latest trick. Should she make a scene and confront the two women she suspects are behind these acts, should she quit her job, or should she seek legal counsel? This latest tactic has crossed the line, and Maxie has had it. When Mr. Williams returns, Maxiefollows him into his office, places a letter addressed to her husband on Mr. Williams’desk, and asks him to read it. Mr. Williamsis perplexed but begins to read. He can see real anger in Maxie’s face and overall demeanor. In a very few sentences, he ascertains that the letter strongly suggests to her husband that Maxie is having an affair at work. Maxie wants to know what Mr.Williams plans to do about this accusation and outright lie. She denies any affair is going on and is willing to confront her accuser(s)—whoever they may be. Her husband feels Toledo Technical School should put an end to these games.

Questions:

1. If you were Mr. Williams, what would be your initial reaction?

2. In your opinion, does the company become responsible for serious allegations made by a coworker to another coworker?

3. If you were Mr. Williams, how would you advise Maxie?

Answer 1

1. If you were Mr. Williams, what would be your initial reactions?

            As an administrative manager, first, I will do the investigations and find out who are behind the false allegations and the trustworthiness of the sources. I will schedule a meeting with Maxie, her husband and the sources of allegations to determine the truth of the matter and try to resolve it peacefully. Serious Office allegations between a coworker to another coworker can affect employee’s morale and overall productivity. Therefore, as the AM, my initial reactions is to find the truth of the matter and follow the following guidelines to resolve the allegation.

· Use active Listening- listening to both sides of the story after investigating the sources of the allegations

· Dealing with conflict collaboratively- get the involved parties in a neutral environment

· Stating clearly future behavior expectations- clearly state the consequences for future allegations

2. In your opinion, does the company become responsible for serious allegations made by a coworker to another coworker?

            Yes, the company has the role of maintaining a good environment for employees working by dealing with employee’s conflicts and allegations in time. Lack of solving coworker’s conflicts and allegation may reduce the employee’s productivity and overall performance of the company. In addition, the company should act as a judge in case of serious allegations made by a coworker to another coworker and resolve the issue using the proper channels without making a scene or interfering with other employee’s jobs.

3. If you were Mr. Williams, how would you advice Maxie?

            As the administrative manager, I would advise Maxie to ignore the allegations if she knows they are false in order to avoid problems at work and her relationship with her husband. Serious allegation such as the one Maxie is involved with may bring stress and makes office work a nightmare to the victim. It is best to make peace with the accusers and ensure the accusers are warned for future allegations; and receive heavy consequences for their actions.

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