In: Operations Management
Assume you are on an interview team to select a new president and CEO for your organization. During the course of the interviews, two of the candidates expressed the following behavior styles of leadership. Candidate A said: In turning troubled companies around, I would use this technique. I would first observe how people work and then reorganize. I would promote the top 10 percent and fire the bottom 10 percent. It’s amazing how much energy it gives to the remaining 80 percent. Persuasion alone won’t do the job. I would further pick role models on either end of the spectrum and do something with them. I believe this would promote a tighter team with a lot of deadwood and office politics gone. Actions speak louder than words! Candidate B said: I would push decision-making down into the middle ranks and create a corporate culture that questions the status quo, welcomes change, and encourages teamwork. Both men and women thrive in a boundary-less environment. To that end, I would want to have my employees determine how to spend the day or week. If they believe they need to take a supplementary course or spend a week at a customer site to improve their knowledge of a key subject, then I say let them do it. It’s understood that everyone is working toward our team’s common goal, and we all want to be successful. As each candidate spoke frankly about his or her style of leadership, several thoughts come to your mind. You wonder whether as a worker or manager here, under which type of management would you prefer to work? Why, you ask yourself, would you like that style over the other?
Questions:
1. Discuss the advantages of each style of leadership, as well as some possible disadvantages that could surface with each style.
2. Given only these two candidates, which one would you choose to be president and CEO? Why?
1) Leadership style of Candidate A :
Advantages :
The leadership style demonstrated by the candidate A will help the organization to become more productive and dedicated to the work and laying off the bottom 10% will also help to eliminate or erase the least performing staff thus saving on the cost of organization. The major benefit that this candidate's leadership style will provide includes the renovation of superior subordinate relationship this eliminating the office politics and elimination of bias or sentiments of favouritism.
Disadvantages :
The leadership style of candidate A will result in loss of loyalty and commitment towards the organization because of laying off of some employees which will cause doubts and fear in the minds of those who are retained. The strong deadlines will result in failure to meet the expectations and fear of laying off will cause unnecessary stress, anxiety and lack of motivation among employees.
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Leadership style of candidate B:
Advantages :
The leadership style of candidate B will enable the organization to easily cope up with the dynamic and ever changing business environment through making it flexible and adaptable to changes. The major benefits of this leadership style will be that it will facilitate Change management by giving employees initiative to work with their own pace and giving them enough independence to decide what works for them. The environment will be based on equality and will participative regarding decision making and self learning.
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Disadvantages :
The major drawback of this leadership style is that it might lead to slowing the pace of operations due to lack of supervision and absence of strong deadlines resulting in failure to perform jobs on time. Moreover the independent environment might result in subordinates not complying or obeying their superiors this resulting in conflicts. Participative decision making might delay the decision making process.
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2) I will choose Candidate B to be the President and CEO of the company because I believe that employees or workers including me will be better able to get along and coordinate with his leadership style in a more easy and motivating manner than the candidate A. Moreover I believe that as per the today's dynamic environment and self driven employees, the leadership style of candidate B will suit in today's environment. The employees including me will like and prefer to work well in environment where independence and initiative is provided such as flexibility in work hours, participation in decision making , self learning environment and independence in working methods. The leadership style will also prove best for facilitating change with least resistance from employees and the self learning environment will motivated the employees to learn new skills and increase their scope for career orientation.
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