Question

Compare and contrast the international bank services & products offered by any two universal banks(example :- Bank of America & HSBC Holdings) and decide which bank would be more preferred by international customers.

Answer 1

HSBC Holding

1. This bank offers variety of savings account as per the customer needs and demands.
2. They provide home loan, personal loan, loan against properties etc.
3. They also provide fixed deposits with attractive interest rates.
4. They provide debit cards with extra features. They also provide a wide range of credit cards according to customer’s need.

Bank of America

1. Bank of America provides Different cards with variety of annual fees, withdrawal limits and many extra features.
2. They provide loans to entrepreneurs. They also provide home loans, education loans and personal loans.
3. They help their customer in investing with their “Merill Self Direct Investing” scheme.
4. They give mobile banking and internet banking facilities to their customer.
5. They have dedicated specialists for any financial questions which arise in your mind.

So clearly Bank Of America gives more customer satisfaction when compared with HSBC Holdings. So international customers will chose Bank of America.