In: Operations Management
1 Recruitment and selection are the first components of an HRM system.
A) True
B) False
2 Developing a pool of qualified applicants for a specific job opening is called selection.
A) True
B) False
3 Training tends to be used more often at the higher management levels of the organization, while development is used more often at the lower management levels of the organization.
A) True
B) False
4 Performance appraisal typically takes place before performance feedback.
A) True
B) False
5 Labor unions exist to represent the interests of workers to a company's management.
A) True
B) False
6 Which of the following is a component of an HRM system?
A) Training
B) Performance appraisal
C) Labor relations
D) All of these
7 The set of activities that managers engage in to forecast their current and future HR needs is called:
A) HR planning.
B) job specification.
C) selection.
D) training.
8 A(n) _________ is an experienced manager who provides advice and guidance to a less experienced manager who is called a(n) ________.
A) protégé; mentor
B) RIP; HRM
C) mentor; protégé
D) selector; recipient
9 Trait appraisals assess what a worker ______ , while behavior appraisals assess what a worker ________ .
A) does; is like
B) thinks; acts
C) acts; thinks
D) is like; does
10 When an organization's compensation incentives are compared to those of other organizations in the same industry that employ similar kinds of workers, this is a study of the organization's:
A) cafeteria-style benefit plan.
B) recruitment.
C) pay level.
D) behavior appraisal.
1 Recruitment and selection are the first components of an HRM system.
Answer: True
Explanation: The functions of HRM start with attracting employees and placing the right employees at right place.
2 Developing a pool of qualified applicants for a specific job opening is called selection.
Answer: False
Explanation: Developing a pool of qualifying candidates is recruitment; while choosing those candidates in respective positions is selection.
3 Training tends to be used more often at the higher management levels of the organization, while development is used more often at the lower management levels of the organization.
Answer: False
Explanation: Top management employees are developed in their prospective roles while lower level employees are trained in their respoective job tasks. Therefore, top employyes are developed and lower employees are trained.
4 Performance appraisal typically takes place before performance feedback.
Answer: True
Explanation: Performance appraisal is the systematic review of employee's work. Performance appraisal is followed by feedback of the supervisors.
5 Labor unions exist to represent the interests of workers to a company's management.
Answer: True
Explanation: Labor unions protect the interest of the workers; they represent the grievances of workers before the management.
6 Which of the following is a component of an HRM system?
Answer: D) All of these
Explanation: Human Resource Management (HRM) consists of sub functions like job analysis, recruitment and selection, training, performance appraisal, compensation, labour relations and social security etc.
7 The set of activities that managers engage in to forecast their current and future HR needs is called:
Answer: A) HR planning.
Explanation: HR planning is the systemaatic way of analyzing the current and future jobb requirements.
8 A(n) _________ is an experienced manager who provides advice and guidance to a less experienced manager who is called a(n) ________.
Answer: C) mentor; protégé
Explanation: Mentor is the guide who guides their followers/sub-ordinates called as protege.
9 Trait appraisals assess what a worker ______ , while behavior appraisals assess what a worker ________ .
Answer: D) is like; does
Explanation: Trait appraisals describes the characteristcs of the worker while behavioural appraisals describe why they exhibit those characteritics.
10 When an organization's compensation incentives are compared to those of other organizations in the same industry that employ similar kinds of workers, this is a study of the organization's
Answer: C) pay level.
Explanation: Pay level compares the incentives in and across the industry.