Question

Explain the implications of Management Information Systems on the Ecommerce industry.

Answer 1

E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet. These business transactions occur either as business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer or consumer-to-business.

A system integrates people, processes, and technology. Systems thinking provide a big picture analysis for decision makers to understand the organizational history, culture, stakeholders, key business processes, innovative technologies, and deliver structure in a knowledge-based company.

The impact of e-commerce information systems on business process design, managerial roles, and the changing world of work

Business process design:-Business processes are focused on the customer, market, and improving products/services. Prior to making any changes it is important to understand the key business processes in knowledge-based organizations. As stated by Alavi and Leidner (2001), “Data is facts, raw numbers. Information is processed/interpreted data. Knowledge is personalized information.”

Business Model:-An e-commerce business model is the macro or micro environment in which a company provides products and services to customers. A resource based view (RBV) model was used to examine the relationships of e-commerce information system resources, supply chain process integration, and business value

Business Strategy:-E-business strategy should be incorporated in business/IT development initiatives to generate revenue through business-to consumer (B2C) and business-to business (B2B) on-line transactions. The four attributes of knowledge management systems software is “to enhance the organizational processes of knowledge creation, storage/retrieval, transfer, and application”

Managerial roles:-The business and IT balanced scoreboard enables executive management teams to oversee the corporations’ internal controls (Grembergen, 2003, p. 2). This article discusses seven essential skills needed as a twenty first century leader in technology.

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