In: Operations Management
Please read and answer questions 1 and 2 please.
Self-Coaching Action How can you make sure that you are learning from your experiences and developing the grit necessary to make things happen? Set aside some time to think about a time when you suffered a severe disappointment, setback, or even failure when working toward a goal. It could have been in school, in the workplace, or in your community. It could have been years ago or very recently. With that experience in mind, make some notes in your leadership journal about your reflections on these two questions:
1. How have you reframed this experience so you could recover and move on?
2. What helped you bounce forward from it?
Take the lessons learned from this experience and apply them to the next time you face a setback. One of the key methods for developing resilience is to learn from every experience you have in life. Connecting the dots of your various experiences gives you greater clarity about the things that matter the most to you and enhances
1. So this experience is from my current job. My role was to do new customer acquisition. We had only one platform for lead generation.
In my first month their were only 14 leads that too were not of potential customers. As a result, the sales from new customers was way too low.
We had a brainstorming session at the end of the month and we discussed whether we want to deal with some other lead source.
But we decided to trust the existing lead source and new customer acquisition policy also. In the next few months we had huge success with it.
2.
The key in this situation was to remain patient and trust a source which has delivered always and not to look for a change just because of a bad month.
Also in the brainstorming session we understood that the problem is also in the way we use lead generation system.
Thus we attended a few seminars on how to deal with the leads and how specifically this platform is helpful.
Thus the results in the next few months were surprisingly good.
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