In: Operations Management
Case 24.1 –
It’s Not My Fault Scenario: Cabinets, Inc., is a large manufacturer of modular kitchen cabinets, sold primarily to builders and developers. The company uses a standard cost system. Standard production costs have been developed for each type of cabinet; these costs and any cost variances are charged to the production department. A budget also has been developed for the sales department. The sales department is credited with the gross profit on sales (measured at standard cost) and is charged with selling expenses and any variations between budgeted and actual selling expenses.
In early April, the manager of the sales department asked the production department to fill a rush order of kitchen cabinets for a tract of 120 homes. The sales manager stated that the entire order must be completed by May 31. The manager of the production department argued that an order of this size would take 12 weeks to produce. The sales manager answered, “The customer needs it on May 31, or we don’t get the business. Do you want to be responsible for our losing a customer who makes orders of this size?” Of course, the production manager did not want to take that responsibility. Therefore, he gave in and processed the rush order by having production personnel work overtime through April and May. As a result of the overtime, the performance reports for the production department in those months showed large, unfavorable labor rate variances. The production manager, who in the past had prided himself on coming in under budget, now has very ill feelings toward the sales manager. He also has stated that the production department will never again accept a rush order.
(MUST POST FIRST) Initial Post – As an employee, write an internal memo to your manager addressing the following:
1) Identify any problem that you see in the company’s standard cost system or in the manner in which cost variances are assigned to the responsible managers.
2) Make recommendations for changing the cost accounting system to reduce or eliminate any problems that you have identified.
Answer:-
1) In standard cost system, the standard cost of an item is contrasted and the genuine cost. As the additional time premium would have expanded the genuine work cost bringing about an ominous work rate change. One negative difference might be the reason for another ideal fluctuation.
In the given problem, the volume fluctuation (as a result of increment in hours) would be great, and therefore the creation director ought to be considered responsible by mesh of both work rate and volume change.
2) In the given case the creation of appeal inside brief timeframe has negative effect on the work proficiency variances additionally the overhead installment to the work has effect on the work rate variances and both these change is troublesome and it likewise has effect on the exhibition of the creation chief.
The extra time work hours lessen the proficiency of the work. The cost variances are gotten negative and the cost conduct likewise shows negative aftereffects of the cost presentation. The equivalent ought to be constrained by legitimate arranging of the creation office.
The planned or standard work hours ought to be set up agreeing with the assets and their accessibility. It will assist with making a sensible standard costing examination and the real cost conduct will gauge through this.
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