In: Operations Management
Ray Perkins has been employed at Grant Real Estate for almost two years. Prior to receiving his real estate license, he was a property manager with a large real estate agency in another community. During his first year with Grant, he was assigned to the residential property division and sold properties totaling $825,000. He then requested and received a transfer to the commercial division. Three months ago, Ray obtained a commercial listing that consisted of 26 acres of land near a growing residential neighborhood. The land is zoned commercial and appears to be ideally suited for a medium-sized shopping center. Ray prepared a detailed prospectus and sent it to Vera Maynard, president of Mondale Growth Corporation, a firm specializing in development of shopping centers. One week later he received a letter from Ms. Maynard requesting more information. Shortly after receiving Ray’s response, Ms. Maynard called to set up an appointment to inspect the property. Atime and date were finalized, and Ray agreed to meet her plane and conduct a tour of the property. Ray is a quiet, amiable person who displays the Supportive communication style. Friends say that they like to spend time with him because he is a good listener.
Questions
1. If Ms. Maynard displays the characteristics of the Directive communication style, how should Ray conduct himself during the meeting? Be specific as you describe those behaviors that would be admired by Ms. Maynard.
2. If Ms. Maynard wants to build a rapport with Ray Perkins, what behavior should she display?
3. It is not a good idea to put a label on someone and then assume the label tells us everything about the person. As Ray attempts to build a rapport with Ms. Maynard, what other personal characteristics should he try to identify?
1.Ray Perkins has a Supportive correspondence style, low prevalence and high pleasantry, he should modify with the style flexing technique, which it will cause him to change his correspondence style to oblige Ms. Maynard needs and needs. Ms. Maynard has a Directive correspondence style, which has high quality and low agreeableness. Right now, is no compelling reason to build up a solid individual relationship which is certainly not a high need for Directives. He ought to be effective, taught, and efficient as could be expected under the circumstances. Beam should cautiously search for the particular focuses and react these focuses with solid realities and feelings. Moreover, uses an expert and powerful system, which is the key for a not too bad relationship between them. Finally, allowed Ms. Maynard to assume responsibility for the condition, moreover allow her to choose the decisions of what she needs to see and to consider the thing. Thusly, right now is flawless considering the way that Ms. Maynard has high transcendence, and Ray has low quality traits.
2.I think Vera should show strong style with Ray. He is a decent audience. He has faith in well disposed conduct with different people, thus Vera ought to stay away from the utilization of intensity. She should make well disposed relationship with Ray so Ray can communicate his suppositions with no sort of delay. She should offer significance to Ray's emotions and individual perspectives. At the end of the day, she should show proficient and benevolent style since individuals with strong style like to lead business with inviting conduct individuals. She should contemplate his sentiments and
. Right now. Maynard needs to make this dazzling relationship between the two sections. Appropriately, she needs to endeavor to relate, since Ray has a high affability by virtue of his consistent correspondence style. In like manner, she ought to be patient, and endeavor to tune in about his assessments. This affiliation needs to make a commitment of trust and sureness between them.
3..
A correspondencestyle can teach an extraordinary arrangement with respect to a man, anyway it furthermore can be simply half legitimate over it. Right now, needs to try to scrutinize incredibly well and fathom who Vera Maynard is. Therefore, he needs to use particular signs that she is transmitting to him, so he can recognize and see the best that fits on her style. He should concentrate on her way of talking, signals and non-verbal correspondence, suddenness, friendliness, and easygoing quality. Finally, Ray ought to be persistently prepared to change his way to deal with approach his customers. Since he depends on upon how they grant, so he can attract the best affiliation and relationship with his possibility using the style flexing procedure to change for all of the exchanges styles.