Question

In: Accounting

Nigel and Amy have been business partners for a few years. They had a pretty good...

Nigel and Amy have been business partners for a few years. They had a pretty good working relationship in the beginning, but as their business expanded they started to have more disagreements and conflicts. Finally, they had a big argument and refused to speak with each other afterwards. However, both knew that they probably still need to work together. Thus they asked a mutual good friend, Jon, to intervene and solve the conflict. Jon is a senior person in the same industry and is well respected. He sat down with Nigel and Amy and used his expertise to reason, persuade, and come up with creative solutions to try to resolve the conflict. Jon’s role in this situation is most likely a/an ___________.

Select one:
a. Ombudsperson
b. Mediator
c. Arbitrator
d. Conciliator
e. Facilitator

Solutions

Expert Solution

Mediator

a person who attempts to make people involved in a conflict come to an agreement.

Mediation is when an independent person (a mediator ) helps both sides come to an agreement. The mediator does not take sides or decide what should happen. The mediators jobb is to help the two sides talk to each other, so that they can come to an agreement. Mediation alone is sometimes enough to resolve a dispute.

ekkarill92 answered 2 years ago
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