In: Operations Management
41.
Which term refers to many markets that are worldwide and are served by international or multinational corporations?
Group of answer choices
industrialization
transnational
localization
globalization
42.
Shari, who works in Copenhagen; Darnell, who works in Chicago; and Montel, who works in Montreal convene for a teleconference each Tuesday morning to discuss the status of their project for their New York-based employer. These coworkers are part of a(n)
Group of answer choices
localization strategy.
groupthink
advising group.
virtual team.
43.
In the economic approach to organizational change, the change is driven
Group of answer choices
from the top-down.
from the bottom-up.
along parallel lines.
from within.
44.
A successful change approach would
Group of answer choices
create a readiness for change.
cancel momentum for change.
accept resistance to change.
focus only on the future state of change.
45.
Joyce, a recent College of Business graduate, has been working several months as a sales person for a small manufacturer of computers. However, her sales manager is concerned about her performance. He is aware that Joyce wants very much to have high sales in order to participate in the company’s generous incentive bonus plan. She has expressed her satisfaction with the way the plan operates, and was clearly in agreement that there is a booming demand for computers and word processors in the market area. He is puzzled, therefore, by her poor performance. He should take which of the following actions?
Group of answer choices
Talk with Joyce, stressing how she can benefit financially from increased sales.
Post sales performance results in the office so everyone can see sales persons’ performance.
Tell Joyce that unless she reaches her quota within the next three months, she will be terminated from employment.
Do nothing. Her performance should soon be improving.
Ask Joyce to accompany him on sales calls to several new customers.
46
Lewin’s three-stage model and Kotter’s eight-stage model are used by organizations to
Group of answer choices
create an organizational hierarchy.
collect raw data.
implement planned change.
demonstrate organizational resistance.
47.
Kotter’s model suggests a stage of empowering others to act on the vision. This is comparable to the ____ stage in Lewin’s model.
Group of answer choices
moving
unfreezing
refreezing
holding
48.
Susan is highly frustrated with the negative inequity (under-rewarded) she perceives at work. Which of these can help her reduce inequity?
Group of answer choices
Exert less effort
Conclude that the comparison other works harder
All of these
Ask for a raise
49.
After which stage of a group's development has the group formed a common set of expectations of member behaviors?
Group of answer choices
storming
norming
performing
forming
50.
The ________ element of motivation describes how hard a person tries.
Group of answer choices
intensity
persistence
direction
intelligence
41) Option D is incorrect as it means that when business is done in many countries and there are many MNCs who provide goods and services to international markets.
Option A is incorrect since industrialization means that moving from agricultural perspective to manufacturing related economy growth, second option is also incorrect because it means when boundaries are crossed for business and localization refers to conducting business within geographical boundaries.
42) Virtual team is the correct answer as they are working together to achieve an objective but are located at different places. Rest of the options are incorrect since localization strategy means that planning to sell in the local market only, group think means a brain storming sort of session with experts and the same goes for advising group where experts share their opinion and advise the best way forward.
43) Top down is the correct answer as the change has to flow from the top to lower levels so that it can termed as successful.
44) A is correct that employees should be ready to take on and accept the change, rest of the options are incorrect since momentum should not be cancelled, resistance should not be accepted as it would defeat the implementation of change.