Question

In: Operations Management

Jonathan, a senior level manager, is conducting several interviews for a mid-level management position within his...

Jonathan, a senior level manager, is conducting several interviews for a mid-level management position within his department. One of the candidates, Erick, has an exceptional résum­é, including an accomplished education at a prestigious university. During the interview, Erick appears relaxed and confident. However, whenever Johnathan inquiries about Erick’s education, Erick starts to rub his arms and neck, and play with his watch. When Johnathan changes topics to discuss Erick’s work history, Erick again appears relaxed. According to our discussion on body language, please explain what Erick’s actions may indicate. What action or actions should Johnathan take?

Solutions

Expert Solution

Body language of the the person who is giving interview give lots of information that is not transfer from spoken words. It uncovers whether the applicant is sure, objective arranged, and centered or to be sure, regardless of whether the competitor may really be exhausted, uncertain, or apprehensive.

Right posture signals strength and confidence of the employee-
Despite the fact that most meetings are held in a situated position, non-verbal communication is basically significant in deciding how your questioner sees you. Embrace an open stance and sit upstanding. A turned chest area can effect sly affect the intensity of your voice. Also, you should utilize the whole surface of the seat. On the off chance that you sit on the edge your seat, you'll appear to be tense and uncertain of yourself. Non-verbal communication isn't just significant in up close and personal meetings; it likewise has any kind of effect in phone interviews. This may sound confusing from the start all things considered, the questioner can't see anything via telephone. Non-verbal communication all things considered affects your voice. Similar standards apply as in customary, eye to eye interviews: sit upstanding and, if conceivable, envision that you are occupied with an up close and personal discussion, as this will assist you with concentrating. Indeed, even an unpretentious grin during your call will make you appear to be progressively affable.

The body language is consider to be the main think when you are going to give your job interview, In the above case when interviewer such as Jonathan was asking question about the qualification from Erick( the person who came to give interview) then he started rubing his hand,neck and play with the watch. This clearly shows that person is in doubt or lying about certain things.

The interviewer such as Jonathan should asked counter question from Erick such as -

- Which year you have passed your college.

- What is the job role you have played in your last job.

- How much experience you have in particular field.


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