Question

a) differentiate quality from quality assurance.

b) Suppliers should be chosen with the sole aim of maximum value for the company. Courtesy and equitable dealings with sales representatives create goodwill and establish. State and explain six categories of electronic commerce business models that could be used.

c) If standards are to be maintained in the Industry it is essential that those associated with construction must be provided with knowledge and mental skills. Suitable education to this end is therefore necessary and is divided into two parts; Technical Education and Practical Education. Project management is one aspect of Technical Education. For that matter, discuss the relevance of project management and narrow down to four importance of it as a profession.

Answer 1

a) Quality from quality assurance

Quality.

The standard of something as measured against other things of a similar kind; the degree of excellence of something.It is brought about by strict and consistent commitment to certain standards that achieve uniformity of a product in order to satisfy specific customer or user requirements. ISO 8402-1986 standard defines quality as "the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs." If an automobile company finds a defect in one of their cars and makes a product recall, customer reliability and therefore production will decrease because trust will be lost in the car's quality

Quality assurance

Quality assurance can be defined as "part of quality management focused on providing confidence that quality requirements will be fulfilled." The confidence provided by quality assurance is twofold—internally to management and externally to customers, government agencies, regulators, certifiers, and third parties. An alternate definition is "all the planned and systematic activities implemented within the quality system that can be demonstrated to provide confidence that a product or service will fulfill requirements for quality."

b)Six categories of electronic commerce business models.

1.Business to Business (B2B)

As the name indicate Business to bussiness model of electronic commerce is one where the exchange of good or service takes place between corporations instead of individuals.

It is usually a situation where one company provide goods or services online with other companies as its target audiance.

2.Business to consumer (B2C)

The B2C electronic commerse buisiness model is what usually comes to people's mind when they hear the word e-commerse.

It is perhaps this popularity that is also responsible for the incresed activity in this field.

3.Consumer to Business (C2B)

The C2B ecommerce model is the opposite of B2C meaning that in this case, would be consumers are now the ones offering the ones offering goods and services to business operators.

4) Consumer to consumer (C2C)

Under the C2C ecommerce buisiness model, consumers sell to consumers usually through a third party website or an independent online platform that they created for this purpose.

5) Buisiness to Government (B2G)

As the name rightly suggests, the B2G ecommerce model is one where a business sell its product or service to the government of either the area where its operations are based or elsewhere.

6) Consumer to Government (C2G)

C2G is just opposite of the last ecommerse buisiness model albeit a little difference, this time it is consumers or members of the public that offer value to the government or public administrative agencies.

c) Relevance of project management

1. Clear focus and objectives: Without effective project management, teams might start working on a project without even clearly defining the project plan. When team members understand the focus and objectives, a project progresses without any confusion or chaos. The half of the battle is already won if you begin a project the right way.

2. Realistic project planning: It is perhaps the most crucial aspect of project management that decide the fate of a project. You will be able to deliver projects successfully when the right expectations are set around what can be delivered by when and for how much. On the contrary, a project is doomed already if there are vague budget estimates and unrealistic deadlines and delivery expectations.

3. Maximum resource utilization: Whether you are working on an easy-peasy task or complex project, inappropriate resource utilization can wreak a havoc. Using the right project management methodology can help you realize how to utilize resources to the best advantage of a project. For example, small and medium scale projects work best with an agile approach whereas large-scale projects work best with the traditional project management approach.

4. Risk management: Oftentimes, we begin a project with the best strategy but fail to recognize potential risks that could hamper the overall progress of a project. With effective project management and the right project manager, one can always stay a step ahead from unwanted risks and threats.

5. Quality control: There is enormous pressure on project members to adhere to the project guidelines, deadlines, budgets, compliance standards and quality control. Project management is important to identify, manage, and control the quality of whatever is being delivered.

• Understanding various objectives and project deliverables
• Satisfying needs of the project’s stakeholders
• Effective use of project resources
• Greater likelihood of achieving the desired result