Question

Operation management approach of Best Buy?

Answer 1

The operational management of BestBuy relies on its core employees. They are driving forces of the organization.

The operational management can be understood through supply chain structure of the company.

The supply chain management of the company depends on the big-box retail concept. Big box retail concept is chiefly customer-related. Thus, the entire operational management process of the company accurately relates the efforts of employees, the managerial strategies of management, and needs of target consumers.

The entire supply chain management process of Best Buy emphasizes agility, responsiveness, and accuracy that pinpoints from low-income customers to high-income customers. Moreover, both employee satisfaction and customer satisfaction remain the most valuable part of the supply chain process that positively impacts on the ethical culture of operational management. Market-base pricing strategy and customer-base product strategy have helped the company to become the market leader in the retail industry. Hence, the operational management of the organization satisfies the needs of both its employees, customers, and stakeholders by ensuring coordination among different operational groups of the company,