Question

QUESTION 11

Artie believes Asian people are more intelligent than other people. Artie is engaging in which perceptual process?

		stereotyping
		fundamental attribution error
		self-fulfilling prophecy
		recency effect

2 points   

QUESTION 12

Your ability to achieve what your culture defines as success will contribute to a positive self-concept.

True

False

2 points   

QUESTION 13

Austin strives to listen politely. What is the best advice that you can give him?

		Give negative feedback to communicate to the speaker that you are bored
		Exhibit disapproval on all controversial issues.
		Avoid echoing the speaker’s nonverbal communication.
		Avoid interrupting the speaker.

2 points   

QUESTION 14

Your neighbor is telling you about the sadness he feels about the death of his wife. To communicate understanding, you should practice __________ listening.

		empathic
		inactive
		objective
		critical

2 points   

QUESTION 15

Which of the following would be the best active listening response to the statement: “This has been the worst day of my life!”

		“This is the worst day of your life, huh?”
		“You think you have had a bad day; let me tell you about mine!”
		“You seem really upset. What made your day so bad?”
		“Awe, sorry . . . but I have a meeting to go to.”

2 points   

QUESTION 16

One way to ensure effectiveness in the understanding stage of the listening process is to paraphrase the speaker’s ideas.

True

False

2 points   

QUESTION 17

Politeness in communication is the exclusive function of the speaker.

True

False

2 points   

QUESTION 18

__________ refers to a willingness to stand up for your rights but with respect for the rights of others.

		Assertiveness
		Aggressiveness
		Onymous communication
		Abstraction

2 points   

QUESTION 19

Which statement is an example of nonsexist language?

		The average student is worried about his grades.
		The competent student knows her limitations.
		The first-year students may require extra attention.
		The unprepared student jeopardizes his chance for a good grade.

2 points   

QUESTION 20

Marion says, “Jon is a g$a$y athlete.” This is an example of what?

		denotative meaning
		polite communication
		heterosexist speech
		ambiguity

Answer 1

11. Stereotyping as she is considering one culture over otherbased on prejudices

12. False as positive self concept is the accurate knowledge about self

13. Avoid interrupting the speaker as this would be rude

14. Empathic as it is an emotional talk

15. You seem really upset. What made your day so bad. As this is the only response which is appropriate after understanding the speaker as is the case of active listening

16. True as this would give us a clarrification to what we have understood is it right or wrong

17. False as both the speaker and the listener need to be polite

18. Assertiveness as it is being confident and saying your point without being aggressive and dominating others

19. The first year students require extra attention as it is the only sentences without any generalisations on the gender of the subjects of the sentence

20. Ambiguity as the meaning of the word ga$a$y is unclear and ipen to interpretations